Contact

Email us at [email protected]. We read everything and reply to most messages within two business days, Japan time.

What we can help with

• A second opinion on a spelling you found somewhere else
• Whether a character reads the way you were told it does
• Corrections — if something on this site is wrong, we want to know
• Press, partnership, and licensing questions

What we cannot help with

• Document translation. We work at the level of names, words, and short phrases. For contracts, letters, or anything with legal weight, hire a professional translator.
• Reading someone else's tattoo from a photo. We get a lot of these. Photographs of skin at an angle, in poor light, on a curved surface, are genuinely hard to read — and being wrong about it helps nobody.
• Homework. Sorry.

Who you are writing to

Keys Inc.
1-11-12 Nihombashimuromachi, Chuo-ku, Tokyo 103-0022, Japan

We are in Japan Standard Time (UTC+9), which is likely a long way from wherever you are. If a reply takes an extra day, that is usually why.